Knowledgebase

Requesting Hosting or Service Cancellation Print

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This guide explains how clients can request the cancellation of their hosting or other services step by step.

Steps to Place a Cancellation Request

  1. Log in to your Client Area

  1.  

  2. Navigate to My Services

  • Click Services → My Services from the dashboard.

  • Select the hosting/service you want to cancel.

    3. Click on Request Cancellation

  • On the service details page, click the “Request Cancellation” button.

    4. Choose Cancellation Type

  • Immediate: Service stops immediately; no further billing.

  • End of Billing Cycle: Service remains active until the end of the paid period.

     5. Provide Reason 

  • Fill in a reason for cancellation.

     6. Confirm the Request

  • Click Request cancellation to complete the cancellation request.

Notes & Tips

  • Once submitted, the system will process your cancellation automatically.

  • You will receive a confirmation email once the cancellation is completed.


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