Overview

Google Workspace allows you to create professional email accounts using your own domain name (for example, info@yourcompany.com). Each user is assigned a Google Workspace license and gains access to services such as Gmail, Google Drive, Google Calendar, Google Meet, and more, depending on your subscription plan.

This guide explains how to create a new user account through the Google Workspace Admin Console.

Before You Begin

Before creating a new user, ensure that:

• You have administrator access to your Google Workspace account.

• Your Google Workspace subscription has an available user license.

• Your domain has already been verified with Google Workspace.

Step 1: Sign in to the Google Admin Console

1. Open your web browser.

2. Visit https://admin.google.com.

3. Sign in using your Google Workspace administrator account.

Screenshot 1: Google Admin Console Sign-in Page

Step 2: Open the Users Section

1. From the Admin Console dashboard, click Directory.

2. Select Users.

The Users page displays all existing user accounts within your organization.

Screenshot 2: Directory → Users

Step 3: Add a New User

1. Click Add new user.

2. Enter the required information:

   • First Name

   • Last Name

   • Primary Email Address

You may also configure the following optional fields:

• Organizational Unit

• Secondary Email Address

• Recovery Phone Number

Screenshot 3: Add New User Form

Step 4: Create the User

1. Review the information you have entered.

2. Click Add New User.

Google Workspace will create the account and generate a temporary password.

Provide these login credentials securely to the new user.

Screenshot 4: User Created Successfully

Step 5: User Login

The new user can sign in by visiting:

https://mail.google.com

using their email address and the temporary password provided during account creation.

For security purposes, Google may prompt the user to change their password upon their first login.

Important Notes

• Each new user consumes one available Google Workspace license.

• If no licenses are available, you must purchase an additional license before creating more users.

• Newly created users can immediately access Gmail and other Google Workspace services after their account is created.

Troubleshooting

Unable to Add a New User?

If you're unable to create a user, check the following:

• Your Google Workspace subscription has available user licenses.

• You are signed in with an administrator account.

• Your Google Workspace subscription is active and in good standing.

Need Assistance?

If you purchased Google Workspace through Prabhu Host and require assistance creating or managing users, please open a support ticket through your Client Area. Our support team will be happy to assist you.