FTP (File Transfer Protocol) accounts allow you to upload, download, and manage files on your hosting account. Here’s how to create, delete, or update FTP accounts in cPanel.
Creating a New FTP Account
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Log in to cPanel.
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Navigate to the Files section and click FTP Accounts.

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Under Add FTP Account, fill in the details:
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Login: Choose a username. The full FTP username will be formatted as
user@yourdomain.com. -
Password: Enter a strong password. You can use the Password Generator for help.
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Directory: By default, cPanel sets this automatically. You can change it to specify which folder the FTP account can access. Use
/for full access. -
Quota: Set the maximum storage (in MB) for this account, or select Unlimited.
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Click Create FTP Account. You’ll see a confirmation: “Account Created.”
Deleting an FTP Account
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Log in to cPanel and go to FTP Accounts under the Files section.

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In the FTP Accounts list, click Delete next to the account you want to remove.
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(Optional) Delete the User’s Home Directory, this will permanently remove all files in the user’s FTP folder. Only use if you are sure.

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Click Delete to remove the account.
Changing an FTP Account Password

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Log in to cPanel and go to FTP Accounts.
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In the FTP Accounts list, click Change Password for the account you want to update.
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Enter a new strong password and click Change Password.
Note: To change the main FTP account password, update your cPanel account password instead.
That’s it! Your FTP accounts are now ready to use for uploading, downloading, and managing website files.
