Knowledgebase

This guide explains how to check your current IP, update it in Cloudflare, and verify propagation.

1. Check Your Shared IP in cPanel

1. Log in to your cPanel account.

2. Navigate to General Information (on the right side of the dashboard).

3. Look for Shared IP Address or Server Information.

This is the IP you need to update in Cloudflare if your site is proxied through it.

2. Log in to Cloudflare

1. Go to https://dash.cloudflare.com/login

2. Enter your credentials and select the domain you want to update.

3. Update the A Record in Cloudflare

1. Go to DNS tab for your domain.

    2. Locate the A record pointing to your old IP (usually @ or www).

     3. Edit the record:

• Change the IPv4 address to the new IP from cPanel (e.g., 209.42.27.16).

• Save the changes.

4. Verify the IP Update

1. Wait a few minutes for Cloudflare to update.

2. Use ping yourdomain.com or an online DNS checker to confirm the A record points to the new IP.

5. Important Notes

• Updating cPanel IP alone will not change public DNS if Cloudflare is active.

• Cloudflare caches DNS, so propagation may take a few minutes.

• Always check the cloud icon in Cloudflare:

  • Orange = traffic passes through Cloudflare (proxy + security)

  • Gray = traffic bypasses Cloudflare (direct server IP)

6. Troubleshooting Tips

• If your site is not resolving after updating IP:

  • Clear your browser cache

  • Purge Cloudflare cache from the Caching → Purge Everything option

  • Confirm there are no conflicting A records for the same subdomain