Your registered email address is used for account access, billing, and important notifications. For security reasons, all email change requests must be verified before processing.
Email Change Request Process:
To update your registered email address, please send a request to:
Your request must include:
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Registered account details (name/domain/username)
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Current registered email address
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New email address to be updated
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A valid and legitimate reason for the change
Case 1: When registered email is accessible
If you still have access to your registered email address, you must send the request from that email address for ownership verification.
Once verified, our team will proceed with the email update.
Case 2: When registered email is not accessible
If you no longer have access to your registered email address, you can still request an update. However, additional verification is required to confirm account ownership.
Required information:
To process the request, you must provide:
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Full account ownership details (registered name/company)
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Domain(s) associated with the account
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Hosting or service username (if available)
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Invoice number or recent payment reference (if applicable)
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New email address to be updated
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A valid and legitimate reason for the change
Ownership verification:
Our team will verify the provided details against system records to confirm ownership before making any changes. Additional verification steps may be requested if required.
Security Notice:
For account protection, email changes are only processed after successful verification of ownership. This ensures that unauthorized users cannot modify account credentials.
Processing Time:
Email change requests are processed after verification, depending on support queue priority.
